Privacy Policy

Effective Date: July 7, 2025

1. Overview

This Privacy Policy describes how Ridgeworks collects, uses, and safeguards your information. Ridgeworks is a sole proprietorship based in Willits, California. Our site is intended for use by business entities and their representatives.

2. Information We Collect

We collect only the information necessary to provide and support our services. This may include:

Contact details (such as name, email address, and business name)
Payment and transaction metadata (processed via Stripe)
IP address, browser type, and basic usage logs
Email content when you contact us

We do not collect or store full payment card numbers. All payment information is securely handled by Stripe.

3. How We Use Your Information

We use the information we collect to:

Provide and maintain access to Ridgeworks services
Process subscription or usage-based payments
Respond to inquiries or support requests
Comply with legal and regulatory obligations

4. Cookies and Tracking

We may use essential cookies or tracking tools for functionality, performance, or security purposes. We do not use advertising cookies or third-party marketing trackers.

Our infrastructure may collect IP and browser-level data through our hosting (Digital Ocean) and content delivery provider (Cloudflare).

5. Information Sharing

We do not sell or rent your personal information.

We may share limited information with trusted providers only as necessary to operate our services, including:

Stripe – for secure payment processing
AWS SES – for transactional email delivery
Cloudflare – for content delivery and security
Digital Ocean – for infrastructure hosting

We may also disclose information if required by law or legal process.

6. Data Retention and Deletion

We retain data only as long as necessary to provide services or to comply with accounting and legal obligations.

You may request deletion of your personal data by contacting us at [email protected]. We will delete eligible data within 30 days unless retention is required for compliance purposes.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy as needed. The most recent version will always be posted on this page with a revised effective date.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, you may contact us at:

Ridgeworks
Willits, California
[email protected]